Yes. You can cancel your subscription at any time by contacting our support team at Hello@firestonevpn.com or +1-888-613-4737. Please allow 3 business days before your next billing date to avoid a charge.
What payment methods do you accept?
We accept ACH bank debits (checking and savings accounts), Visa, MasterCard, American Express, and Discover cards. All payments are processed securely.
Can I upgrade or downgrade my plan?
Yes — contact support and we'll adjust your plan effective the next billing cycle. Upgrades can take effect immediately on request.
How many devices can I protect?
Free (wth ads) covers 2 devices, Plus covers 5 devices, and Premier covers up to 10 devices. You can use any combination of Windows, macOS, iOS, Android, and routers.
Is there a free trial?
We offer a satisfaction guarantee — if FirestoneVPN doesn't work for you within the first 30 days, contact us and we'll work to make it right. See our refund policy for details.